Privacy & Compliance

Privacy Policy – Graphic Art

Last Updated: August 22, 2025

At Graphic Art, your privacy is very important to us. This Privacy Policy explains how we collect, use, process, and safeguard your information when you use our services, website, and digital platforms. By using our services, you agree to the terms outlined here.

1. Information We Collect

We may collect different types of information, including but not limited to:

a) Personal Information

Full name
Email address
Phone number
Billing and payment details
Business name, industry, or job title

b) Project Information

Design files, content, images, videos, and creative materials you provide to us for your project.

c) Technical Information

IP address, browser type, operating system, and device information
Usage statistics (pages visited, time spent, clicks, etc.)

d) Cookies & Tracking Data

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content.

2. How We Use Your Information

To provide and deliver our services, including:
- Brand Design
- Logo Design & Development
- Website & App Design
- Animation & Video Production
- Marketing & Social Media Content
- Book & Print Design
- 3D Design & Illustrations
To manage client relationships and project communications
To send invoices, payment reminders, and administrative messages
To send promotional offers, newsletters, and marketing campaigns (only with your consent)
To improve our website, services, and customer experience
To comply with legal, regulatory, or contractual obligations

Lawful Bases for Processing (GDPR)

Performance of a contract (to deliver requested services)
Consent (for newsletters/marketing & non-essential cookies)
Legitimate interests (to maintain and improve services, prevent fraud)
Legal obligations (accounting, tax, and compliance requirements)

4. Data Security

SSL/TLS encryption for data transmission
Secure storage for project files
Restricted access to authorized staff only

Notice No method of online transmission or electronic storage is 100% secure; we use commercially reasonable safeguards and review them regularly.

5. Data Retention

We retain personal and project data only as long as necessary to complete services and comply with legal obligations.
Clients can request data deletion once the project is completed, subject to legal retention requirements.

6. Your Rights (GDPR & CCPA Compliance)

Depending on your location, you may have the following rights:

Right to access your personal data
Right to request corrections or updates
Right to request deletion ("Right to be forgotten")
Right to restrict or object to processing
Right to data portability
Right to opt-out of marketing communications

CCPA/CPRA (California)

Right to know categories and specific pieces of personal information collected
Right to delete certain information
Right to correct inaccurate information
Right to opt-out of "sale" or "sharing" of personal information for cross-context behavioral advertising
Right to non-discrimination for exercising CCPA rights

Do Not Sell or Share My Personal Information: We do not sell personal data. If you believe your data is used for targeted advertising by a third party, contact us to opt-out.

To exercise any rights, please contact us using the details in Contact Us. We may need to verify your identity before responding.

7. Cookies Policy

We use cookies to improve performance, analyze traffic, remember preferences, and personalize content. You can manage your preferences below or from the banner.

Cookie Categories

Category	Purpose	Examples
Strictly Necessary	Required for core site functionality (security, network management, accessibility).	Session ID, load balancing.
Functional	Remember choices to provide enhanced features.	Language, region, UI preferences.
Analytics	Help us understand how the site is used.	Page views, time on page, events.
Marketing	Used to deliver relevant ads and measure campaign performance.	Ad frequency capping, referral tracking.

8. Third-Party Services & Links

Our website may contain links to third-party websites (e.g., social media platforms). We are not responsible for the privacy practices of these external sites. Please review their policies.

9. Children’s Privacy

Our services are intended for business clients and are not directed at individuals under the age of 16. We do not knowingly collect children’s data.

10. International Data Transfers

If you access our services from outside your country, your data may be transferred and stored in another jurisdiction where privacy laws may differ. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) to protect your information.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the new “Last Updated” date. We encourage you to review this policy regularly.